E-Commerce System Modules & Features

Item Management

Products & services you sell
  • Create & manage regular items & kits
  • Create & manage items grouped in a matrix of variants such as color, size, etc.
  • Organize items in a hierarchy of categories
  • Define parameters for sales, purchase, freight, tax, etc.
  • Define upgrade & downgrade plans for each item
  • Create item aliases for customer specific variants of same item
  • Cross-sell - associate items similar to each other
  • Up-sell - associate related items such as upsell a power bank with mobile phone
  • Define item wise returns policy
  • Associate accounts ledgers for auto-accounting
  • Manage item reviews by buyers

Pricing & Discounts

Item price, freight, tax, discount, commission
  • Flexibility to set price as a fixed value, or percent mark-up on cost or based on sales total
  • Set tax rules - item wise, category wise, jurisdiction wise
  • Set freight terms, freight components & pricing
  • Set item wise commission for sales reps
  • Set discounts & special pricing
    • Customer specific pricing - by item, by category, by brand
    • Customer levels and level wise pricing
    • Quantity based discounts
    • Promotional pricing schemes such as buy 1, get 1 free, and so on
  • Create discount coupons applying on entire order, specific item, items in a category, or items of a brand

Sales Process

Extensive backend for efficient handling of sales
  • Simplified shopping cart to checkout process at website
  • Process sales orders & delivery
    • Create offline orders - also enquiries & quotes
    • Amend/Cancel orders
    • Quick create repeat or new order from existing order
    • Convert enquiry or quote to order
  • Manage invoices, delivery notes, credit memos, debit memos, advances, deposits-in, deposits-out & money receipts
  • Process returns & customer refunds
  • Set renewal reminders & payment due reminders
  • Several useful sales reports & analytics
  • Auto propagation of all sales transactions to account ledgers

Customer Management

Manage online & offline customers
  • Customer registration process at website
  • Backend customer creation interface
  • Customer login, password recovery, own account control panel
  • Manage customer password & account status from backend - auto generate & send password by email
  • Create dedicated accounting ledgers for specific high value customers
  • Set business terms such as payment terms, tax class, credit limit, customer level
  • Create multiple billing & shipping addresses
  • Manage customer wise orders and transactions, with smart search filters
  • Manage TDS deductions by customers
  • Create level wise sales reps & process commission payout

Accounting System

Fully integrated accounting system
  • Sales transactions auto propagated to account books
  • Create COA, default accounts & control accounts
  • Define multiple payment and receipt methods, including cash on delivery
  • Conduct business in multiple currency, manage exchange rates
  • Manual voucher entry interface for other business expenses
  • View books of accounts, day book, ledgers, accounts payable, accounts receivable
  • View customer wise outstanding & credit ageing
  • Trial balance, consolidated ledger balance, cash flow statement
  • Close books with a button click and auto generate balance sheet & PL statement - asset depreciation & forex gain/loss auto computed

Inventory & Warehouse

Manage inventory in multiple warehouses
  • Create multiple warehouses
  • Define stock areas & bins in each warehouse
  • Map tax jurisdiction with warehouse location
  • Monitor stock levels
  • Manage item wise inventory, facility for stock transfer
  • Manage inventory of all types of items - serialized, unserialized items, by lot or batch number
  • Facility to show item wise stock status at website
  • Auto accounting of stocks. Stock value auto propagates to accounting ledgers on conducting various stock related entries such as - stock addition, stock transfer, inventory adjustment, write-off, etc.

Website CMS

Comprehensive website content management
  • Full control of website content and product display
  • Organize products under multi-level categories and sub-categories
  • Ease of navigation & smart product search
  • Multiple ways to display products - auto build, manually build
  • Create password protected pages viewable only by logged customers
  • Bulletin board to announce new releases and schemes
  • Automatic SEO implementation
  • Sitemap generator
  • Detailed Website Statistics

Purchase Management

Carry out all purchase functions
  • Raise internal PR & backorders. Release purchase enquiries
  • Evaluate vendor quotes & release purchase orders
  • Process advance payments, vendor deposits, credit memos, debit memos
  • Handle inspection of received supplies & prepare Inspection Note. Process return of rejected items
  • Prepare GRN for accepted supplies and take goods in stock.
  • Verify vendor invoice after receipt of goods/services and approve invoice for payment
  • Make vendor payment, after adjusting advances
  • Auto propagation of all transactions to accounts

Vendor Management

Extensive vendor management facility
  • Maintain database of all your vendors
  • Record vendor profile and contact information
  • Record business terms and legal information of vendors
  • Attach vendor documents
  • Organize vendors under multiple categories such as manufacturers, dealers, distributors, resellers or agents
  • Facility to suspend dealings with a vendor or blacklist
  • Manage vendor outstandings & credit ageing
  • Manage vendor TDS deductions
Custom-built website

We build a unique website for you and take care of all the initial setup. We will even add some of your products initially so that you are all ready to go.


Online & Offline payment methods

Accept payments via multiple online and offline methods. We will integrate your choice payment gateway.


Fully Hosted solution

Your website is hosted on quality server in one of the best data centers in the world. No worries of uptime, security and data protection. We have industry standard security in place and have deployed means to take care of data backups.


Free Updates

BusinessAhead is constantly updating its software to ensure that your e-commerce system is always up to date with the fast changing technology. All such updates are always rendered free - there are no hidden charges.


Committed Support

You are backed by our technically qualified support team who are committed to ensure that your eCommerce system runs trouble free. We have been in this business since 1997 and have enough experience & competency to ensure that you conduct your online business with complete peace of mind.